Returns

Our returns address is:

Romypets - Returns,
9 Clos Gwy
Cardiff
CF23 8LH

We are happy to accept returns up to 7 days after purchase providing the item is returned unused and in the original packaging.

We are also happy to offer exchanges providing the original item is returned unused and in the original packaging.

When making a return, please include details of your name and reason for returning the item.

Refunds will be processed upon receipt of your return.

Please contact us prior to returning your purchase for a refund or exchange.