Contact Us

If you have any queries regarding your order or you require further information regarding our products or to talk to us how you can become part of the Romypets Community you can instantly message us using messenger at the right hand bottom of the screen or alternatively :-

Call Customer Services on 02920 731790

or email customercare@romypets.com. We will respond as soon as possible.

 

All orders are despatched within 2-3 days but may be slightly longer depending on stock availabilityand don't forget FREE SHIPPING over £29.

To qualify for Next Working Day Delivery Please Ensure your order is placed before 4pm.

 

Returns Policy : We have a 14 day return policy where we will refund the full amount or exchange as long as the item(s) are in the same condition as despatched.

Please send all returns to :-

Romypets Limited

9 Clos Gwy

Pontprennau

Cardiff

CF23 8LH